Description: Your Online Bookstore presents ...A Complaint Is a Gift: Recovering Customer Loyalty When Things Go Wrong ISBN:1881052818 Author:Janelle Barlow; Claus Moller Publisher:Berrett-Koehler Publishers Release Date:1996-01-01 Seller Category:-- Qty Available:1 Condition:New Sku: 1881052818-11-9417774Notes: Don't forget to check out other great deals in our eBay Store!!
Price: 8.55 USD
Location: Houston, Texas
End Time: 2024-12-12T23:57:21.000Z
Shipping Cost: 0 USD
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Return shipping will be paid by: Buyer
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Return policy details:
Edition: 2
Book Title: Complaint Is a Gift : Using Customer Feedback As a Strategic Tool
Number of Pages: 232 Pages
Language: English
Publisher: Berrett-Koehler Publishers, Incorporated
Publication Year: 1996
Item Height: 0.6 in
Topic: Customer Relations
Illustrator: Yes
Genre: Business & Economics
Item Weight: 13 Oz
Author: Claus Møller, Janelle Barlow
Item Length: 9 in
Item Width: 6.1 in
Format: Trade Paperback
