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Publication Name: Wiley & Sons, Incorporated, John
Edition: 2
Book Title: Business Process Mapping : Improving Customer Satisfaction
Number of Pages: 336 Pages
Language: English
Publisher: Wiley & Sons, Incorporated, John
Topic: Customer Relations, Management, Auditing
Publication Year: 2009
Item Height: 1.2 in
Illustrator: Yes
Genre: Business & Economics
Item Weight: 18.4 Oz
Author: Paulette J. Keller, J. Mike Jacka
Item Length: 8.9 in
Item Width: 6 in
Format: Hardcover
