Description: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from ISBN/UPC 9780071773546 Title: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from Authors: Michelli, Joseph Binding: hardcover Publisher: McGraw Hill Publication Date: May 24 2011 Edition: Condition : Used - Very Good . . All orders guaranteed and ship within 24 hours. Your purchase supports More Than Words, a nonprofi t job training program for youth, empowering youth to take charge of their lives by taking charge of a business. About More Than Words More Than Words is a nonprofit social enterprise that empowers youth who are in the foster care system, court involved, homeless, or out of school to take charge of their lives by taking charge of a business. Payment We accept PayPal for all eBay orders. Please see payment details below. Shipping Multiple shipping options are available for this item. For more detail, please see below, and select the shipping option that is most convenient for you. International Shipping: Import duties, taxes, and charges are NOT INCLUDED in the item price or shipping charges. These charges are the buyer''s responsibility. Please check with your country''s customs office to determine what these additional costs will be prior to bidding / buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up do not confuse them for additional shipping charges. We do not mark merchandise values below value or mark items as "gifts." US and International government regulations prohibit such behavior. Returns Your satisfaction is very important to us. Please contact us via the methods available within eBay regarding any problems before leaving negative feedback. Any defects, damages, or material differences with your item, must be reported to us within 7 days of receipt of the item or 30 days from date of shipment. The returned merchandise must be postmarked within 30 days of the shipment notification. Non-deliveries must be reported within 30 days of Shipment Notification. Undeliverable, unclaimed, refused, or insufficient addresses may be subject to a 20% restocking fee plus the cost of shipping. © 2012 More Than Words
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Location: Boston, Massachusetts
End Time: 2024-09-24T16:36:19.000Z
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Restocking Fee: No
Return shipping will be paid by: Seller
All returns accepted: Returns Accepted
Item must be returned within: 30 Days
Refund will be given as: Money Back
Book Title: Prescription for Excellence: Leadership Lessons for Creating a Wo
Genre: Medical Books
Topic: Administration & Medicine Economics
Narrative Type: Nonfiction
Intended Audience: Adult
Inscribed: NO
Number of Pages: 320 Pages
Language: English
Publication Name: Prescription for Excellence: Leadership Lessons for Creating a World Class Customer Experience from UCLA Health System
Publisher: Mcgraw-Hill Education
Subject: Training, Health Care Delivery, Customer Relations
Item Height: 1 in
Publication Year: 2011
Item Weight: 21.1 Oz
Type: Textbook
Author: Joseph A. Michelli
Subject Area: Business & Economics, Medical
Item Length: 9.3 in
Item Width: 6.4 in
Format: Hardcover
