Service Quality: New Directions in Theory and Practice - Rust & Oliver

Description: This paperback copy of Service Quality is in pristine condition, inside and out. Edited by Roland T. Rust and Richard L. Oliver, the eleven chapters tackle various aspects of quality in service industries. I will ship this book within one business day of receiving payment. If you have any questions, please contact me. Thanks!

Price: 9 USD

Location: Hudson, Ohio

End Time: 2024-09-16T10:05:02.000Z

Shipping Cost: 5.38 USD

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Restocking Fee: No

Return shipping will be paid by: Buyer

All returns accepted: Returns Accepted

Item must be returned within: 30 Days

Refund will be given as: Money Back

Pages: 294

Publication Year: 1994

Format: Trade paperback

Language: English

Book Title: Service Quality: New Directions in Theory and Practice

Author: Rust, Roland T (Editor), and Oliver, Richard L (Editor)

Narrative Type: Nonfiction

Publisher: Sage Publications, Inc

Genre: Business, Economics & Industry

Original Language: English

Topic: Business Analysis